Benchmarking is the process of comparing your own organization, its operations or processes against other organizations in your industry or in the broader marketplace. Benchmarking can be applied against any product, process, function or approach in business. Common focal points for benchmarking initiatives include measures of time, quality, cost and effectiveness, and customer satisfaction.

The intent of benchmarking is to compare your own operations to that of competitors and to generate ideas for improving processes, approaches, and technologies to reduce costs, increase profits and strengthen customer loyalty and satisfaction. The case for benchmarking suggests that a particular process in your firm can be strengthened. Some organizations benchmark as a means to improve discrete areas of their business and monitor competitors' shifting strategies and approaches.

Regardless of the motivation, cultivating an external view of your industry and competitors is a valuable part of effective management practices in a world that is constantly changing.

While it's important to measure and monitor performance for all critical business processes, organizations should be wary of taking action based solely on an internal or insular view of their operations. A firm that is preoccupied with itself easily loses track of competitors and broader-world innovations and the changing demands of customers.

Looking beyond your own industry for the best-in-class performance of particular processes or functions is an excellent way to challenge your firm to rethink longstanding assumptions and practices. For example, Southwest Airlines famously analyzed the processes, approaches, and the speed of automobile racing pit crews to gain ideas for improving their airplane turn-around time at the gate.

The outcome of this benchmarking study is reported to have helped Southwest reconfigure its gate maintenance, cleaning, and customer loading operations, and to have saved the company millions of dollars per year.

Benchmarking involves:

For example, consumers interested in the quality of new or used cars can look to the organization that publishes Consumer Reports for its detailed testing and reporting results on new and used cars. Because any process, product, or function in a business is eligible for benchmarking, methodologies vary.

Typically, the benchmarking process involves:. A firm interested in improving their customer service practices may compare its own processes and metrics against those of its most successful competitor.

If it identifies negative discrepancies or differences in measures, it may start improving its processes to strengthen its performance. The firm will observe and measure the competitor's operations, and in some industries, it will send in employees as customers to gain direct experience. As it is dependent on speedy and accurate service to maximize efficiency, cut costs, and increase profits, it will study the drive-thru practices of key competitors.

Every second gained without sacrificing customer quality will allow the firm to increase its profits. Over the years, competitors have consistently innovated their drive-thru operations' configuration, such as the number of windows, the menu, the speaker boards and ordering approaches in an attempt to improve their performances.

They are constantly watching and benchmarking against each other. One firm, Pal's Sudden Service, a small hamburger and hot dog chain and a Baldrige Quality Award winner, is so successful at achieving best-in-class performance for drive-thru and overall restaurant operations, that it has opened an educational institute to train other organizations.

Many companies in the fast-food market use Pal's as a best-in-class benchmark for their own operations. Benchmarking is a potentially powerful tool to promote continuous improvements in an organization. However, relying on internal-only measures breeds a myopic perspective. Hig- performing organizations strive to identify processes, functions, or offerings that are important to their businesses and evaluate their efficiency and effectiveness against leading competitors or leading innovators.

Care should be taken to define benchmarking initiatives deliberately and scientifically, or the results could be misleading.UserBenchmark Speed test your PC in less than a minute. Free Download. The K was designed to be overclocked. In terms of performance, the iK is almost unbeatable for desktop users and it has sufficient multi-core performance to handle all but the most demanding workstation tasks.

For multimedia producers the Ryzen series offers great core performance at a very competitive price. Considering that the K is the fastest gaming processor available, and almost twice the price of the K, this is no small feat. The iK is aimed squarely at gamers who are not willing to compromise on performance but don't want to pay more than they need to. Additionally, the 's memory controller, although significantly improved over previous Ryzen iterations, still has limited bandwidth and high latency which adversely impacts gaming.

Weaknesses in memory architecture are not readily picked up by CPU benchmarks but they are apparent whilst gaming. The masterfully hyped Ryzen may well be the best CPU for multimedia producers on a tight budget but in today's market there are faster and less expensive alternatives for gamers, streamers and general desktop users. With a lower TDP the S requires a less demanding thermal solution and therefore runs a lot quieter. Although the S promises to shake up, if not dominate, the value end of the GPU market, street prices are ultimately king.

The range of cards sit in the sweet spot for many gamers because they offer superb p EFps in popular titles and they are relatively hassle free in terms of noise, compatibility and stability.

All but the 2 TB version will also be available in M. Consequently, the larger capacities are better able to sustain high sequential write speeds. Extended sustained write performance tests show that even though speed does drop off after the cache has been exhausted, it is still maintained at very respectable levels.

This results in consistent performance even when the drive is nearly full. Samsung also have a great track record for reliability, this drive will likely last a lifetime.

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Since there is normally little price difference between the two models the version is the clear winner especially for use as a backup drive with its impressive sequential read and write speeds of nearly MBps.

See the current value leaders here. Larger capacity variants of this drive offer both better performance and better value for money. Save as guest.

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benchmarking mcq test

Can You Run It? Please enter your feedback here. MKD-User, 17 mins ago.Extreme performance and stability test for PC hardware: video card, power supply, cooling system. Check your rig in stock and overclocking modes with real-life load! Also includes interactive experience in a beautiful, detailed environment. Heaven Benchmark is a GPU-intensive benchmark that hammers graphics cards to the limits.

This powerful tool can be effectively used to determine the stability of a GPU under extremely stressful conditions, as well as check the cooling system's potential under maximum heat output. The benchmark immerses a user into a magical steampunk world of shiny brass, wood and gears. Nested on flying islands, a tiny village with its cozy, sun-heated cobblestone streets, and a majestic dragon on the central square gives a true sense of adventure.

An interactive experience with fly-by and walk-through modes allows for exploring all corners of this world powered by the cutting-edge UNIGINE Engine that leverages the most advanced capabilities of graphics APIs and turns this bench into a visual masterpiece. With Professional Edition site license you can use benchmark simultaneously on an unlimited number of systems. Free download Windows MB. System requirements.

Current version: 4. For enterprises With Professional Edition site license you can use benchmark simultaneously on an unlimited number of systems. Contact us. For press We would love to grant free keys to the press, please contact us.Try the multiple choice questions below to test your knowledge of this chapter. Once you have completed the test, click on 'Submit Answers for Grading' to get your results.

The planning and control of operations. The improvement of operations. The determination of improvement efforts. Quality Outcome Satisfaction Polar Which kind of standards are those that are set arbitrarily to reflect some level of performance that is regarded as appropriate or reasonable?

It does not involve learning. It limits critical thinking. It is not a continuous process. It limits improvements to currently accepted methods of operating. What matrix positions each factor according to its performance and its importance? Define and improve Design and improve Design and implement Develop and implement Ishikawa Diagrams are another name for what technique of improvement?

Scrapping any process line over two years old and starting again from scratch.

benchmarking mcq test

Striving for improvements in performance by radical rethinking and redesigning the process. Checking that all internal customers act as their own suppliers to identify problems.

Directly win business for the operation. Are relatively unimportant compared with the others. May not win extra business if the operation improves its performance but can certainly lose business if performance falls below a particular point. The Submit Answers for Grading feature requires scripting to function. Your browser either does not support scripting or you have turned scripting off.

So, the Submit Answers for Grading button below will not work. The following Submit Answers for Grading button is provided in its place and will clear your answers: The Clear Answers and Start Over feature requires scripting to function.

So, the Clear Answers and Start Over button below will not work. The following Clear Answers button is provided in its place and will clear your answers:. Student Resources. Chapter Operations improvement. Multiple-choice questions: A. Improvement efforts are determined by:. Priorities for future output. Criticality of problems.

All of the above. Current performance. Performance measurement is:. The process of quantifying action. Which kind of standards are those that are set arbitrarily to reflect some level of performance that is regarded as appropriate or reasonable?

Historical standards. Competitor performance standards. Absolute performance standards.The OET Reading sub-test consists of various question types. This article will provide you with some tips on how to improve your score when answering MCQs. The good thing about MCQs is that the answer is already there for you and you just need to choose the correct answer.

Here are some strategies you can bear in mind when faced with this type of questions. Make sure you read the question carefully and take note of the key words. There are two types of questions used in the OETwhich are i questions which require a short answer, and ii questions which ask you to complete a sentence.

For the questions which require you to complete the sentence, you can opt to put in the options available and see which one makes the most sense as a complete sentence. You need to understand all the options available because you will need to choose one as your answer. A good tip is to look at the verb and consider what it really means in your own words. When you are sitting for the OET testyou are under a tremendous amount of time pressure. That means that you have less than one minute to answer each question, and that does not even include the time you need for reading.

For Part B and Part C, you have only 45 minutes to read 6 short texts in Part B and 2 longer texts in Part C in addition to answering a total of 22 questions. It is therefore crucial that you do not lose your focus because time is precious.

Move on quickly because you have limited time. This is especially true for Part B because each of the 6 texts is independent of each other. If you are stuck, make a calculated guess and choose an answer. Make a note of it and come back to it if you have time later. Keep in mind these test strategies when you sit for the OET Reading sub-test and you should be able to get more marks in the test.

It is about optimizing the opportunity and increasing your chances of getting at least marks in this section of the test. Your email address will not be published. No problem! Writing Speaking Listening Grammar. Tip 1: Read the question carefully Make sure you read the question carefully and take note of the key words. Tip 2: Change the verb to a simpler form in order to understand it better You need to understand all the options available because you will need to choose one as your answer.

Leave a Reply Cancel reply Your email address will not be published.Speak now. Benchmarks are always important. We use these to measure not only how far we have come or achieved, but how far we can possibly go as well. In some cases we can even go beyond the benchmark.

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Set your goal towards these online quizzes and achieve maximum results touching the benchmark. Keyboarding Benchmark Sem 1.

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Sample Question. F and j. G and h. F and h. G and j. This is the first part of your benchmark review for 2nd trimester. Library Benchmark This is a benchmark for incoming 6th graders. This benchmark will be given again in the spring of 6th grade. Suzanne Collier. F Collins. Suzanne Collins. Suzanne McCollins. The ones best adapted for their environment. The fastest ones. The biggest ones. The ones that are genetically similar.

Organisms became separated and new species foo. There was less oxygen, so they died. Organisms couldn't survive in the oceans.Benchmarking can be used by a retailer to set standards.

Benchmarking only refers to sales, not operating efficiency. A retailer can benchmark itself against high-performance retailers. Any marketing research study done by a retailer is a retail audit. A marketing information system is a retail audit. An unnecessary part of a retail audit is employee cooperation. An audit should be conducted at least annually. A retailer with poor overall sales performance is concerned about identifying several prominent problem areas.

What type of retail audit should the retailer use? The audit may be expensive. The audit may be time-consuming.

Analysis is often haphazard and subjective. Management may not be responsive to the findings. The Submit Answers for Grading feature requires scripting to function. Your browser either does not support scripting or you have turned scripting off. So, the Submit Answers for Grading button below will not work.

The following Submit Answers for Grading button is provided in its place and will clear your answers: The Clear Answers and Start Over feature requires scripting to function. So, the Clear Answers and Start Over button below will not work. The following Clear Answers button is provided in its place and will clear your answers:. Chapter Self-Test Questions.

benchmarking mcq test

Multiple Choice Questions. Which of these represents the criteria used to assess effectiveness? Total sales, average sales per store, gross margin return on investment, and inventory turnover are examples of:. Which of the following statements about benchmarking is not correct? The retail performance index encompasses:. The retailer with the highest score on the retail performance index was:. Lands' End. The systematic examination and evaluation of a firm's total retailing effort or some specific aspect of it is the retail:.

Which auditing organization structure generally has the greatest auditing experience and objectivity? Which of the following is not a logical time period for conducting a retail audit? Which statement concerning the retail audit is correct? It should first conduct a:.

Which type of audit is generally considered the "retail strategy audit? A retailer has identified poor availability of sales merchandise as the major problem areas to be studied further.

An audit designed to analyze a firm's merchandise assortment is an example of a:.


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